{"id":362,"date":"2024-09-09T08:22:29","date_gmt":"2024-09-09T13:22:29","guid":{"rendered":"http:\/\/ause1wordpress01.aws.mot-solutions.com\/en_us\/?p=362"},"modified":"2024-10-08T12:01:32","modified_gmt":"2024-10-08T17:01:32","slug":"how-healthcare-communications-impact-patient-satisfaction","status":"publish","type":"post","link":"https:\/\/blog-test.motorolasolutions.com\/en_us\/how-healthcare-communications-impact-patient-satisfaction\/","title":{"rendered":"How Healthcare Communications Impact Patient Satisfaction"},"content":{"rendered":"<div>\n<p><span style=\"color: #575757;\"><img loading=\"lazy\" decoding=\"async\" style=\"float: right;\" src=\"\/en_us\/wp-content\/uploads\/sites\/3\/2018\/09\/healthcare-communications.png\" alt=\"healthcare communications\" width=\"250\" height=\"166\" \/>Hospitals provide a unique communications challenge. Many hospitals today use a variety of competing communications systems &#8211; pagers, mobile phones, landlines, even public address systems &#8211; to connect their various departments and units. In addition to that, the hospital itself can be a barrier to efficient communications. For example, shielded areas such as a lab or a basement can prevent electronic devices from receiving full cellular coverage. These issues can indirectly impact the experience patients and their families have on the hospital campus, which can have serious consequences for everyone.<\/span><\/p>\n<p><a class=\"jive-link-external-small\" href=\"https:\/\/www.whitehouse.gov\/blog\/2014\/02\/06\/six-economic-benefits-affordable-care-act\" target=\"_blank\" rel=\"nofollow noopener\">The Affordable Care Act adds more incentive for hospitals to operate at peak efficiency.<\/a> <span style=\"color: #575757;\">Medicare reimbursements can now be reduced based on how a hospital ranks against comparable institutions in several areas, including customer satisfaction. Lack of a reliable, resilient communication network connecting reception, security, facilities, and laboratory staff can increase the likelihood that patients will not have a positive experience.<\/span> <a class=\"jive-link-external-small\" href=\"https:\/\/www.rmf.harvard.edu\/cbsreport\" target=\"_blank\" rel=\"nofollow noopener\">Not meeting expected patient satisfaction levels reduces Medicare reimbursement by 1% currently, and will reduce it by 2% in 2017.<\/a> <span style=\"color: #575757;\">If this trend continues, the financial impact to a hospital delivering substandard experiences could be painful. <\/span><\/p>\n<p><span style=\"color: #575757;\">Hospitals can improve communications by moving to a dedicated two-way radio system configured to their individual requirements.<\/span> <a class=\"jive-link-external-small\" href=\"http:\/\/www.motorolasolutions.com\/en_us\/products\/mototrbo.html\" target=\"_blank\" rel=\"nofollow noopener\">MOTOTRBO\u2122 radio systems<\/a> <span style=\"color: #575757;\">delivers reliable, instantaneous, discreet connections between hospital staff. The system is separate from commercial communication networks, meaning hospital personnel can stay in touch, even when emergency situations swamp local cellular coverage. With text messaging capabilities, ear buds, and vibrating belt clips for security staff, discretion is maintained alongside clear audio. <\/span><\/p>\n<p><span style=\"color: #575757;\">Given the increased <\/span><a class=\"jive-link-blog-small\" href=\"http:\/\/communities.motorolasolutions.com\/community\/north_america\/fresh_ideas_enterprise\/blog\/2016\/06\/28\/how-communication-can-help-address-hospital-violence\">focus on safety in the healthcare environment <\/a><span style=\"color: #575757;\">and the physical risks that hospital personnel face on the job, it becomes even more critical to equip nurses, administration staff, and security officers with MOTOTRBO radios to keep everyone connected when it matters most. <\/span><\/p>\n<p><span style=\"color: #575757;\"><span style=\"color: #575757;\">For more information please visit www.motorolasolutions.com\/mototrbo<\/span> <\/span><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"Hospitals provide a unique communications challenge. Many hospitals today use a variety of competing communications systems &#8211; pagers, mobile phones, landlines, even public address systems &#8211; to connect their various departments and units. In addition to that, the hospital itself can be a barrier to efficient communications. For example, shielded areas such as a lab&#8230; <a class=\"btn-featured test\" href=\"https:\/\/blog-test.motorolasolutions.com\/en_us\/how-healthcare-communications-impact-patient-satisfaction\/\" data-uet=\"{&#39;event_category&#39;:&#39;blog featured post interaction&#39;,&#39;event_action&#39;:&#39;blog read more button click&#39;,&#39;event_label&#39;:&#39;How Healthcare Communications Impact Patient Satisfaction&#39;,&#39;event_page_area&#39;:&#39;body&#39;,&#39;restriction_status&#39;:&#39;public&#39;,&#39;link_text&#39;:&#39;How Healthcare Communications Impact Patient Satisfaction&#39;,&#39;link_url&#39;:&#39;https:\/\/blog-test.motorolasolutions.com\/en_us\/how-healthcare-communications-impact-patient-satisfaction\/&#39;,&#39;tealium_event&#39;:&#39;link_click&#39;,&#39;page_type&#39;:&#39;&#39;}\" >Read More<\/a>","protected":false},"author":11,"featured_media":366,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[45],"tags":[],"class_list":["post-362","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - 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